Helpful-links
Alternative Assistance for Precious Metal Fraud
Fraudulent coin dealers use a combination of fear, intimidation, and technical jargon to get people to make an “investment” in gold or collectible coins. If a dealer makes representations about the investment value of their coins or claims to provide other investment advice, you can contact the following agencies:
Private Assistance
The Numismatic Consumer Alliance is a not-for-profit organization that has helped consumers without the necessity of legal counsel.
Do not be fooled by A+ ratings by the Better Business Bureau. However, the BBB may be able to assist you if the company follows the BBB recommendations.
Federal Agencies
You can file a complaint with these Federal Agencies, but unless there is a significant number of victims and the amount is substantial, they may not pursue a timely resolution for you :
Securities and Exchange Commission
Office of Investor Education and Advocate
100 F Street NE, Washington, DC 20549
(800) 732-0330
Federal Trade Commission
Bureau of Consumer Protection
600 Pennsylvania Avenue NW, Washington, DC 20580
(877) 382-4357
TTY: (866) 653-4261
If you liquidated an IRA or other retirement account, you may also contact the Commodity Futures Trading Commission as follows:
Commodity Futures Trading Commission
1155 21st Street NW, Washington, DC 20581
Tel: (202) 418-5000
If the coin dealer has stolen coins from you, used your credit card without authorization, or issued a check on your account, you may want to file a criminal complaint with your local police and also contact these agencies for assistance:
Federal Bureau of Investigation
United States Postal Inspection Service
Criminal Investigations Service Center
1745 Stout Street, Suite 900, Denver, CO 80202
(877) 876-2455
State Agencies
YOUR State Attorney General will have a consumer protection division that handles coin fraud complaints: